Port of Galveston:

Uncovered parking is $70 USD per single, standard car parking space for a 7-night cruise. Larger vehicles (e.g. buses, large campers) will be charged double the rate. Limited covered parking is available for an additional price for 7-night sailings.

Port of Miami:

Parking is available in facilities located in front of individual cruise terminals. No reservations are required. Long-term parking for a regular vehicle occupying a single space is $22 USD per day. Short term parking is $8 USD if you are going to see someone off but not intending to park overnight.

Port of New York:

Disney Cruise Line is using the Manhattan Cruise Terminal. The passenger cruise terminal is located on the West Side of Manhattan, between West 48th and West 52nd streets. Piers 88 and 90 have been thoroughly renovated. A vehicle entrance is located at 55th Street and 12th Avenue.

Parking is conveniently located above each of the piers. Drive up the Viaduct Ramp at 55th Street to the receiving area adjacent to the cruise vessel's berth.

Parking Rates:
Cruise parking $40.00 per night
Cruises from 10 to 30 nights: $400.00

Please Note:
Payment is due upon arrival into the parking lot. Taxes are included in the rates. Cruise parking opens at 9:00 am. Check out 1:00 pm.  They do not accept reservations. Space is subject to availability and is provided to cruise parkers on a first come, first serve basis.

Payment accepted by cash, Visa and Mastercard

For Ports America (Terminal Operator) Parking Information, call (212) 641-4454.

Additional parking lots are located at 59th Street.

Port of San Diego:

A long-term parking lot is available 2.5 miles from from the cruise terminal, however there is no shuttle. In addition, local hotels such as the Grand Hyatt, Wyndham, and Spring Hill Suites offer packages.

Port of Vancouver:

Cruise Parking is $23 CAD per day including taxes. US dollars are also accepted; however, the amount will be adjusted due to the exchange rate.

 

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AT SEA

CAN I CALL HOME FROM THE SHIP?

You can direct dial, receive phone calls or text anywhere in the world right from your stateroom. Ship-to-shore rates apply and will be posted in your stateroom.

Cell phone service is also available through most major providers (AT&T, Sprint, T-Mobile, etc.) The ship must be 12 miles out to sea before you can access cell service. NOTE THAT SERVICE IS LIMITED TO THE STATEROOMS. Common areas will not have cell access.

Disney recommends that you contact your cell provider prior to sailing. They can advise what is needed to arrange for access. Pricing varies depending on your wireless provider and international roaming fees will be billed to your account. (These charges vary and can take up to 90 days to appear on your statement.) 

 

 

WHAT'S A LIFEBOAT DRILL -- AND DO I HAVE TO GO?

Everyone on board the ship must participate in a compulsory safety drill before departure to comply with Coast Guard and international safety regulations. All passengers are required to attend. You will receive directions once onboard.

 

THERE'S SO MUCH TO DO ON THE SHIP! HOW WILL I KNOW WHAT'S GOING ON AND WHEN?

A Daily Navigator will be placed in your stateroom each night that provides a complete listing of all activities, adventures, and entertainment for the next day. Guest Services and the youth staff will be happy to assist you in developing a customized itinerary for your one-of-a-kind voyage.

 

 

IS THERE CHILD CARE ON BOARD?

Of course! Disney Cruise Line is known for their superior Kids' Clubs - once you drop your child off, you may have trouble getting them to leave!  Supervised children's adventures and activities are available on the ship from 9 a.m. to midnight for children ages three to 12. Parents sign their children in and out of the programs. Younger children must be potty trained in order to participate. Activities have been designed for teens ages 13 to 17 as well. Teens do not need to be signed in and out by parents. There is no additional charge for these planned activities. For children under age 3, there is a nursery which is fee based. Hours vary and you must sign up for this service, as there is limited availability.  Info on Children's Programming can be found here.

 

WE'D LOVE TO HAVE A DISNEY WEDDING WHILE ON OUR DISNEY CRUISE VACATION. HOW DO WE ARRANGE IT?

Congratulations -- you couldn't pick a more perfect way to celebrate your marriage!   Contact Dreams Unlimited Travel at dcl.reservations@dreamsunlimitedtravel.com for more details. 

 

CAN I WORK AWAY FROM HOME? (Business services)

We know how important it is for business people, even when they are on vacation, to keep in touch with responsibilities at the office. You'll find a full range of business services aboard the ship available for an additional charge, including facsimile transmission, document preparation, group presentations assistance, copies, AV equipment, and computer access services. (Group presentations assistance and AV equipment must be booked prior to embarkation) The Internet is also available in several onboard locations. On the ship, ship-to-shore calling rates apply.

WHAT SHORE EXCURSIONS ARE AVAILABLE?

The shore excursions are determined by your ports of call. Excursions cannot be booked until the cruise is paid in full and must be booked directly with Disney Cruise Line. We maintain a list of excursions for your convenience: Shore Excursions

NOTE: Shore excursions are final and non-refundable once you're within 3 days of your sail date

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DINING ON BOARD 

WHAT IS ROTATIONAL DINING?

Rotational dining is the Disney Cruise Line way of making sure that each Guest experiences each themed dining environment on board. Every evening, you dine with the same tablemates and have the same servers as you "rotate" to one of 3 main restaurants (not all restaurants are on all ships): Animator's Palate, Tiana's Place, Rapuzel's Royal Table, Lumière's, Triton's, Enchanted Garden or Royal Palace. You will receive your schedule when you board, which tells you exactly when and where to go, so you can experience the unique atmosphere of each restaurant, and be assured the wait staff who know your tastes are always there for you. Children's menus are available in the restaurants.

IS THERE A ROMANTIC RESTAURANT JUST FOR ADULTS?

All the ships feature an elegant adults-only restaurant called Palo. Reservations for brunch and dinner at Palo can be made online in advance of embarkation or after you board the ship. Since seating is limited, advance reservations are recommended. Palo dining is limited to Guests 18 and older. The Palo Dining Option is $30 per Guest for both brunch and dinner.

Dress code at Palo on all cruises:

 

Remy is an intimate Adult Exclusive restaurant located on Deck 12, aboard the Disney Dream and Disney Fantasy. Offering the most upscale dining experience available onboard, the restaurant serves the finest in French-inspired cuisine for dinner. Reservations are required and can be made online in advance of embarkation or after you board the ship. Since seating is limited, advance reservations are recommended. Remy dining is limited to Guests 18 and older. The Remy Dining Option is available for $85 per Guest for dinner.

Dress code at Remy on all cruises:

 

 

Please Note: When Guests have not cancelled a dining reservation at Palo or Remy by 2:00 p.m. on the day of the reservation or do not show to the restaurant to honor their reservation, the reservation is considered confirmed and 100% of the Dining Option is applied to the Guests' folio.

 

WHAT ABOUT BREAKFAST, LUNCH, AND SNACKS?

Breakfast and lunch are served in the main dining rooms and in the buffets.  Quick poolside meals are also available during breakfast and lunch. Check your Personal Navigator daily for specific hours of operation for all the dining locations. Room service is available 24 hours a day.

IS ROOM SERVICE AVAILABLE?

Would you care for breakfast in bed or a sandwich at midnight? While on board, you can order room service 24 hours a day. From 7 a.m. to 10 a.m., a complimentary continental breakfast will be delivered to your stateroom upon request, with the exclusion of disembarkation morning. For guests occupying the Walter E. Disney Suite, Roy O. Disney Suite, and the two-bedroom or one-bedroom suites, a full breakfast is served upon request from 7 a.m. to 10 a.m., with the exclusion of disembarkation morning.

 

I'M ON A SPECIAL DIET. CAN I GET IT ON BOARD?

Low-sodium meals, Kosher meals, and certain other special restricted-diet meals will be available. Dietary requests should be made at time of booking.

 

WHAT IS THE POLICY ON ALCOHOLIC BEVERAGES?

The drinking age aboard the ship is 21. Valid photo ID required. Disney Cruise Line reserves the right to refuse sales and/or service to anyone.

CAN I BRING MY OWN ALCOHOL ONBOARD?

Alcohol is permitted on board. However, any fragile items (including alcoholic beverages) must be hand-carried on board in the carry-on of an adult Guest – age 21 or older (dimensions can't exceed 22" wide, 14" high and 9" deep).

Alcohol brought on board may not be consumed in any lounge or public area.

Guests who arrive in the dining room, including Palo and Remy, with a bottle of champagne or wine will be charged a corking fee of $20.00 per bottle.

Please be advised: Disney Cruise Line reserves the right to remove fragile items (including beverages) from checked luggage. In such cases, items will be stored and returned at the end of the voyage. Beverage containers are considered fragile and have previously caused damage in checked luggage. All fragile items must be transported inside carry-on luggage.

Disney Cruise Line guests 21 years and older may bring a maximum of 2 bottles of unopened wine or champagne (no larger than 750 ml) or 6 beers (no larger than 12 ounces) on board at the beginning of the voyage and at each port-of-call.

 

Guests wishing to consume wine or champagne they have brought onboard in one of the dining rooms will be charged a corking fee of $25.00 per bottle.  Please note:

 

• These beverages must be packed in carry-on (not checked) bags or luggage.
• Any alcohol packed in checked luggage will be removed and stored until the end of the cruise.
• Any wine or champagne in excess of 2 bottles or beer in excess of 6 beers will be stored until the end of the cruise.
• Bringing liquors and spirits (including powdered alcohol) on board is prohibited. These items will be stored until the end of the cruise.
• Guest MUST retrieve any stored alcohol at the end of the cruise.  Items not retrieved will be destroyed, and no compensation will be offered.
• Alcohol brought on board may not be consumed in any lounge or public area.

 

CAN I BRING MY OWN FOOD ONBOARD?

Food coolers containing personal snack foods and drinks may not be brought onboard. They are only permitted if needed for medications, baby food or items related to special dietary needs.

Homemade, pre-cooked or other perishable items plus any open snack containers cannot be brought on board. Limitations on permitted food items are directly related to concerns for food safety and contamination prevention.

Disney Cruise Line regrets that the crew members on board are unable to provide food preparation, refrigeration or storage for personal food or beverage items. Disney Cruise Line cannot verify the cleanliness of the environment in which pre-cooked or homemade food items were prepared, and so for the safety of all Guests and crew, these items are not permitted aboard the ship.

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SERVICES AND AMENITIES

DO I NEED AN ELECTRICAL CONVERTER?

All stateroom outlets are 110V/60Hz. Standard U.S. electrical appliances will work on board. There's a hair dryer in every stateroom.

WHAT CAN WE BUY?

Lots! You'll have the opportunity to purchase exclusive Disney Cruise Line logo merchandise available onboard and nowhere else. From beautiful clothes to towels to fine watches -- this is your chance to keep the memories alive long after your cruise. You'll also find unique and exclusive Disney collectibles, and if you forget your toothpaste or bathing suit -- they've got those too. All this, and much more, is available at the duty-free and retail shops of Disney Cruise Line. Two things to keep in mind, items such as over the counter medications and other "essentials" are going to have typical (high) resort prices. Most important, the stores have restricted hours and cannot be open while in most ports. Keep this in mind if you see something and plan on buying it "later."

DID YOU SAY THERE'S A SPA ON THE SHIP? AHHH! LEAD ME TO IT! 

All of the Disney Cruise Line ships offer one of the largest and most elaborate spa and fitness centers at sea, with programs ranging from a simple facial to a full range of treatments to relax and refresh your body and soul. All spa, hair salon, massage, and beauty shop services are additional charges and may be charged to your room.

IS THERE LAUNDRY SERVICE?

Onboard laundry and dry-cleaning services (with stateroom pickup) are available for an additional fee. Guests use their Key to the World cards to charge for laundry services. There is a 24-hour, self-service Guest laundry room with washers and dryers, along with detergent and ironing equipment. For safety reasons, the provided irons or steamers may be used in the laundry room only; personal irons cannot be brought aboard.

IS THERE A DOCTOR IN THE HOUSE?

For your convenience, a physician and nurse are on call 24 hours a day on every cruise to provide basic medical services. The physician and nurse will charge their standard prevailing fees for these services. Also, please bring an adequate supply of any prescription drugs (in their original containers) you require and keep them in your carry-on luggage. Please keep in mind that a child who shows symptoms of physical illness such as fever, vomiting, diarrhea, unexplained rashes or discharge from the nose or eyes may be excluded from participation in activities as well as from babysitting services in the nurseries.

CAN I BRING VISITORS ON BOARD THE SHIP?

Sorry, but for security and safety reasons, no visitors are allowed in the Disney Cruise Line Terminal or aboard the ship. 

IS THERE A LIMIT ON DUTY-FREE PURCHASES?

You'll find lots of exciting duty-free shopping in the shops onboard as well as at port!

Each U.S. resident aboard Disney Cruise Line returning from The Bahamas to the U.S. can bring back up to U.S. $800 worth of duty-free merchandise (retail price) per guest. You must fill out a U.S. Customs Declaration, delivered to your stateroom the night before the cruise ends, even if you have nothing to declare or haven't gone over the allowance, one form per family with same last name, and submit it to U.S. Customs upon disembarkation. Each guest 21 years old and older is limited to two (2) liters of alcohol (of which one [1] liter must be produced in The Bahamas), 200 cigarettes and 100 cigars (excluding Cuban cigars) duty free. These limits are mandated by U.S. law and are subject to change. Payment for duty can be made in cash or personal checks only. All articles must be declared. This includes articles purchased in The Bahamas and on the ship, gifts presented to you onboard, and duty-free items purchased on or off the ship.

Each Guest returning from the Eastern Caribbean to the U.S. can bring back up to a total of U.S. $1,200 worth of duty-free merchandise (retail price). However, no more than $800 in combined purchases can be made on board the ship, St. Maarten and Castaway Cay. Or, the entire U.S. $1,200 exemption may be used on purchases from St. Thomas alone. Each Guest 21 and older is limited to 5 liters of alcohol (only 1 liter can be acquired in St. Maarten or on the ship, with an additional 4 liters being exempt if purchased on St. Thomas, provided at least 1 liter is produced in the U.S. Virgin Islands). Each Guest 18 and older is limited to 5 cartons of cigarettes (only 1 carton can be acquired in St. Maarten or on the ship, with an additional 4 cartons being exempted if purchased on St. Thomas) and 100 cigars (excluding Cuban cigars). These limits are mandated by U.S. law and are subject to change.

Each Guest returning from the Bahamas to the U.S. can bring back up to a total of U.S. $800 worth of duty-free merchandise (retail price). Each Guest 21 and older is limited to 2 liters of alcohol, of which 1 liter must be produced in the Bahamas, and Guests 18 and older are limited to 200 cigarettes and 100 cigars (excluding Cuban cigars). These limits are mandated by U.S. law and are subject to change.

HELP! I'M REALLY CONFUSED ABOUT TIPPING!

It is customary to give gratuities in recognition of exceptional service, which you’ll receive in abundance aboard the ship. We recommend a gratuity amount of $14.50 USD per night, per stateroom Guest, including infants and children.

Pre-Paid Gratuities are distributed to the Crew Members who take care of you in the following roles:

• Dining room server
• Dining room assistant server
• Dining room head server
• Stateroom host

Guests staying in Concierge Staterooms and Suites are recommended a gratuity amount of $15.50 USD per night, per stateroom Guest. This includes gratuity for the Stateroom assistant host, who services the Concierge accommodations, in addition to the positions listed above.

Easily pre-pay gratuities online to create a carefree, all-inclusive experience by visiting My Reservations in your Disney account and following the prompts for Pre-Paid Gratuities. If you booked your Disney cruise with a travel agent, please contact them to apply this payment for you.

If you did not get a chance to pre-pay before boarding the ship, we will automatically charge your onboard account the suggested gratuity amount. Once on the ship, you can adjust the amount of your Pre-Paid Gratuities by visiting Guest Services prior to the end of your cruise.

Not Included
Pre-Paid Gratuities do not include the following gratuities, which are either included in the charge or based on your discretion:

• Extras added to rotational dining meals such as alcoholic beverages
• Adult dining locations such as Remy, Palo, Palo Steakhouse and Enchanté by Chef Arnaud Lallement, which are not part of rotational dining
• Food or drink in shops and outdoor or poolside eateries
• Room service
• Port Adventures
• Senses Spa & Salon
• Concierge Lounge Team—Guests staying in Concierge accommodations are recommended a gratuity amount of $8.00 per night, per stateroom Guest
• Any other additional services

An 18% gratuity is automatically added to bar, beverage, wine, deck service tabs and spa services. All gratuities can be charged to your onboard account.

y as they are not usually part of the dining room staff. You also might want to tip the folks in the kid’s clubs…especially if they have bonded with your child or gone above and beyond in some way (The counselors are required to pool the tips to use towards a group event, so if you would prefer, you can give an individual counselor candy or other snack items).

We are often asked, “What if I choose to not to dine in the dining room? Should I still tip?” Please keep in mind that your server, assistant server and dining room manager will be attending to other food service stations during the day prior to taking over dining room duties at night. Even if you choose not to attend your scheduled dining time, the staff will still be serving you throughout the day in other locations.

If you want to modify the suggested amount, tips can also be left in cash, added to your stateroom account or prepaid prior to boarding the ship. Please be advised that the Guest services line will be much longer on the last night of the cruise. Many guests wait till the last minute before settling their stateroom account.

When pre-paying, you will receive tickets with the gratuity for each member of your Disney team of Servers and Room Host while onboard.  You can give these tickets to the crew members on the last night.

For your convenience, a 15% gratuity is automatically added to bar, beverage, wine, and deck service tabs. All gratuities can be charged to your shipboard account during your sailing.

CAN WE CELEBRATE A SPECIAL OCCASION?

Whether you're celebrating an anniversary, birthday, honeymoon, or other special occasion, please have your travel agent advise Disney Cruise Line of such occasions at least three weeks prior to departure. They will be happy to celebrate the occasion in the dining rooms. They also offer a variety of fun-filled baskets, merchandise, and other goodies that will get your cruise off to a perfect start.  A brochure listing all these items can be sent with your tickets. Then just follow the instructions and a basket full of fun will be waiting for you in your stateroom!

WILL WE GET TO SEE DISNEY CHARACTERS ON BOARD?

We thought you'd never ask! On board, the beloved Disney Characters appear like magic in an array of different settings including lively stage shows, plenty of meet-and-greet and photo opportunities, and other special programs, especially in kids' areas at Disney's Oceaneer Club and on Castaway Cay. These are magical moments to remember forever -- only on Disney Cruise Line!

For guests on the Magic, there is a Character Breakfast. You'll be provided with a ticket with the day/time while onboard.

IS BABYSITTING AVAILABLE ON BOARD?

Group babysitting is available for children 6 months to 3 years old at Flounder's Reef Nursery on the Disney Wonder, and at It's a Small World Nursery aboard the Disney Magic, Disney Dream and Disney Fantasy—all located on Deck 5, Midship. Guests may book babysitting times online in advance of embarkation or may sign up their children on embarkation day. The facility is open for select hours every day. Rates and times are subject to change and space is limited.

IS THERE INTERNET ACCESS?

Yes there is. If your laptop computer is wireless equipped, you can use it onboard. If you don't have a laptop, there are computers available.

Internet services are available aboard the ships with options like Wireless hotspots and Internet cafes.  Check with guest services for these locations.

Please Note: Due to the technology involved and satellite connectivity, the onboard internet service will be slower than you may be accustomed to and may at times be interrupted or unavailable.  This is particularly true on Sea Days, when there are more people onboard the ship accessing the service.

Wireless Internet

• Pay as you go - $0.25 per megabyte
• Small package - 100 megabytes for $19 ($0.19 per megabyte)
• Medium package - 300 megabytes for #39 ($0.13 per megabyte)
• Large package - 1,000 megabytes for $80 ($0.09 per megabyte)
• Concierge guests in Cat S, T and V will get 100 free megabytes of internet. 
• Concierge guests in Cat R will get free internet for the length of the cruise.

Internet plans can be used interchangeably on laptops and desktops throughout the ship. Please note, however, that plans cannot be upgraded once purchased, and credit will not be issued for unused plan minutes. Prices are subject to change at any time without notice.

I NEED MORE COPIES OF PHOTOS I PURCHASED ONBOARD BUT THEY'RE COPYRIGHTED. IS THERE A PHOTO RELEASE FORM?

If you need to make duplicates of photos that you purchased at Shutters while onboard, you can download a photo release form.